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Related Experiment Videos

Actualizing system benefits--Part IV.

T K Zinn, L W DiGiulio

    Computers in Healthcare
    |July 8, 1988
    PubMed
    Summary
    This summary is machine-generated.

    Hospital computerization offers benefits but often disappoints. This study explores why department heads and administrators struggle to realize the expected quantitative advantages from information systems.

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    Area of Science:

    • Health Informatics
    • Hospital Administration
    • Information Systems Management

    Background:

    • Hospitals increasingly adopt computerization for operational improvements.
    • The realized benefits of these systems frequently do not meet initial expectations.

    Purpose of the Study:

    • To investigate the reasons behind the failure to achieve expected tangible benefits from hospital information systems.
    • To understand why quantitative advantages are not realized despite initial investment justifications.

    Main Methods:

    • This section is Part IV of a series, focusing on qualitative analysis of administrative and departmental perspectives.
    • Examines the gap between expected and actual outcomes of health information technology implementation.

    Main Results:

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    • Department heads and administrators face challenges in translating system capabilities into measurable outcomes.
    • Barriers exist in fully leveraging information systems to achieve desired financial and operational efficiencies.

    Conclusions:

    • Achieving tangible benefits from hospital computerization requires addressing systemic and administrative challenges.
    • Strategies must be developed to bridge the gap between information system potential and actualized quantitative gains.