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Updated: Jul 31, 2026
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 17, 2011
Abstract:
"The failure of HMO's and other managed care plans to compete on the basis of demonstrated, documented quality of care," recently deplored by InterStudy Chairman Paul Ellwood, suggests that employers need to assess HMOs' quality--at least for now--from other perspectives. The Manager of Medical Services at Healthplan Management Services details questions employers should ask HMOs about their finances, delivery system structure and processes, data collection and overall service results before they sign contracts.
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