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Teaching computer literacy: helping patrons to help themselves.

E H Wood

    Medical Reference Services Quarterly
    |December 11, 1987
    PubMed
    Summary

    Librarians can effectively teach computer literacy, enhancing patron access to information. This initiative at Norris Medical Library improved librarian skills and community engagement.

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    Area of Science:

    • Library and Information Science
    • Educational Technology
    • Digital Literacy

    Background:

    • Libraries are evolving beyond traditional information repositories.
    • The increasing digitization of information necessitates new patron skills.
    • Librarians are uniquely positioned to bridge the digital divide for patrons.

    Purpose of the Study:

    • To explore the role of librarians in teaching computer literacy.
    • To detail specific computer-related services offered at a medical library.
    • To assess the benefits of these services for both librarians and patrons.

    Main Methods:

    • Implementation of information management workshops.
    • Establishment of a microcomputer laboratory and classroom.
    • Formation of patron user groups.
    • Installation of a campus-wide electronic bulletin board.

    Main Results:

    • Librarians gained enhanced computer knowledge.
    • A deeper understanding of campus information needs was achieved.
    • Mutual respect and stronger relationships developed between librarians and patrons.
    • Increased library utilization by patrons who might not have otherwise visited.

    Conclusions:

    • Teaching computer literacy is an appropriate and beneficial role for librarians.
    • These activities foster a more informed and engaged library community.
    • Medical libraries can successfully integrate technology training into their services.

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