Quality attainment in SPD

The Muskogee Regional Medical Center is a 360-bed, non-profit institution located in northeastern Oklahoma. Approximately 950 OR, endoscopy lab, and outpatient procedures are performed at the medical center each month. The success of these procedures often depends on the quality of the service that SPD provides. This article provides some background on the medical center's SPD department, and describes the quality attainment program we designed to measure the competence of our services.