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Motivating middle managers. How to develop their mission potential.

R J Parsons, K Rock, O M Hutcheson

    Health Progress (Saint Louis, Mo.)
    |November 5, 1989
    PubMed
    Summary
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    Not-for-profit hospitals can preserve their mission by developing middle managers. A specialized program at Holy Cross Hospital enhanced managers

    Area of Science:

    • Healthcare Management
    • Organizational Development

    Background:

    • The current healthcare landscape challenges the altruistic mission of not-for-profit hospitals.
    • Middle management is crucial for maintaining a mission-oriented approach to healthcare delivery.

    Purpose of the Study:

    • To explore strategies for not-for-profit hospitals to preserve their mission.
    • To enhance the capabilities of middle managers to align with organizational objectives.

    Main Methods:

    • A management development committee identified key managerial characteristics impacting mission objectives.
    • Six focus areas were established: mission/philosophy, leadership, employee development, implementation, decision-making, and quality assurance.
    • A self-assessment questionnaire was developed for middle managers.

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    Main Results:

    • The self-assessment tool highlights managers' perceived needs, informing instructional resource development.
    • The program aims to enhance individual managerial abilities and performance consciousness.
    • Middle managers are identified as key to sustaining the hospital's mission.

    Conclusions:

    • Specialized management development programs can help not-for-profit hospitals maintain their mission.
    • Assessing and enhancing middle management skills is vital for organizational commitment.
    • Focusing on specific managerial competencies can positively impact mission preservation.