If your employees were the customers

Area of Science:

• Healthcare Administration
• Organizational Psychology

Background:

• Effective employee onboarding is crucial for integrating new hires into a company's culture.
• Communicating organizational values and product knowledge from the outset can enhance employee engagement and alignment.

Purpose of the Study:

• To evaluate the impact of a new-employee orientation program at United Hospital Inc.
• To assess the program's effectiveness in promoting company products and organizational values.

Main Methods:

• Implementation of a structured orientation program for new hires at United Hospital Inc.
• Monitoring employee reception and understanding of company products and values post-orientation.

Main Results:

• The orientation program at United Hospital Inc. yielded positive results.
• Employees demonstrated increased awareness and promotion of company products and values.

Conclusions:

• New-employee orientation programs are a valuable tool for fostering company-wide alignment.
• United Hospital Inc.'s program serves as a successful model for other healthcare corporations.