Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Telephoned appointment-scheduling by a physician's office: does it work?

B D Gelb

    Journal of Health Care Marketing
    |November 5, 1989
    PubMed
    Summary
    This summary is machine-generated.

    Related Concept Videos

    You might also read

    Related Articles

    Articles linked to this work by shared authors, journal, and citation graph.

    Sort by
    Same author

    ORE identifies extreme expression effects enriched for rare variants.

    Bioinformatics (Oxford, England)·2019
    Same author

    Analysis of formalin-fixed and frozen myocardial autopsy samples for viral genome in childhood myocarditis and dilated cardiomyopathy with endocardial fibroelastosis using polymerase chain reaction (PCR).

    Cardiovascular pathology : the official journal of the Society for Cardiovascular Pathology·2015
    Same author

    Noonan syndrome: clinical aspects and molecular pathogenesis.

    Molecular syndromology·2010
    Same author

    PTPN11 analysis for the prenatal diagnosis of Noonan syndrome in fetuses with abnormal ultrasound findings.

    Clinical genetics·2008
    Same author

    Thiamine pyrophosphate: an essential cofactor for the alpha-oxidation in mammals--implications for thiamine deficiencies?

    Cellular and molecular life sciences : CMLS·2006
    Same author

    PTPN11 mutations play a minor role in isolated congenital heart disease.

    American journal of medical genetics. Part A·2005
    Same journal

    Obstetrical patient satisfaction.

    Journal of health care marketing·1997
    Same journal

    A pound of cure. Take steps to limit liability based on marketing materials.

    Journal of health care marketing·1997
    Same journal

    Whose business is fitness?

    Journal of health care marketing·1997
    Same journal

    Linking quality and performance. Quality orientation can be a competitive strategy for health care providers.

    Journal of health care marketing·1997
    Same journal

    Satisfaction with nursing homes. The design of employees' jobs can ultimately influence family members' perspectives.

    Journal of health care marketing·1997
    Same journal

    Who needs a needs assessment? You do!

    Journal of health care marketing·1997
    See all related articles

    Patient reminder calls for dermatology appointments are acceptable but do not boost immediate revenue. However, these calls appear to improve patient retention and encourage return visits.

    Area of Science:

    • Dermatology
    • Healthcare Marketing
    • Patient Retention

    Background:

    • Effective patient recall systems are crucial for maintaining consistent practice revenue.
    • Assessing the ROI of patient communication strategies is essential for healthcare providers.

    Purpose of the Study:

    • To evaluate the efficacy of phone calls as a marketing tool for patient recall in a dermatology practice.
    • To determine if reminder calls impact short-term revenue and long-term patient return rates.

    Main Methods:

    • A study was conducted in a dermatologist's practice.
    • Patient responses to appointment reminder calls were assessed.
    • The impact of calls on practice revenue and patient return was analyzed.

    Main Results:

    Related Experiment Videos

    • Patients found the reminder calls to be acceptable.
    • The calls did not lead to an increase in short-term practice revenue.
    • A positive correlation was observed between reminder calls and the likelihood of patient return.

    Conclusions:

    • Phone calls are an acceptable patient communication method in dermatology.
    • While not a direct revenue generator in the short term, reminder calls can enhance patient loyalty and future appointments.