Testing the new technology: MEDLINE on CD-ROM in an academic health sciences library

The UCLA Biomedical Library tested a six-month portion of the MEDLINE database on compact disc to determine its potential application in a large, university health sciences library environment. Patron response to the system, previous search experience, and actual search strategies were recorded. Although the overwhelming user response was positive in spite of little previous experience with online searching, results show underutilization of the system because of both software and hardware problems. The implications of this test underline the important role libraries must take in guaranteeing that new reference tools like CD-ROM be made genuinely user-friendly.