Related Experiment Videos
Planning for end user search services in the health sciences library
Medical Reference Services Quarterly
|December 6, 1987
Summary
Health sciences libraries can offer end-user searching as a new reference service. Planning for this service involves considering costs, equipment, policies, and training for optimal implementation.
Area of Science:
- Health Sciences Librarianship
- Information Services
Background:
- End-user searching is evolving from a trend to a potential core reference service in health sciences libraries.
- Current services often focus on basic educational and training sessions for users.
Purpose of the Study:
- To discuss the planning process for implementing comprehensive end-user searching services.
- To outline key issues and concerns for establishing such services within library information departments.
Main Methods:
- Discussion of planning elements including costs, searching environment, and equipment.
- Consideration of policies, publicity, and training needs.
- Presentation of a case report on a limited end-user search service implementation.
Main Results:
- Identifies critical factors for successful end-user service planning.
- Highlights the need for a structured approach beyond basic training.
- Demonstrates a practical example of service initiation.
Conclusions:
- End-user searching represents a significant new service opportunity for health sciences libraries.
- Thorough planning addressing operational and user-support aspects is crucial for success.
- A phased implementation, as shown in the case report, can be effective.