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Updated: Aug 19, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Skilled medical director can turn conflict into collaboration
Abstract:
The hospital is a complex institution dealing with social, moral, ethical, professional, legal, regulatory, and voluntary incentives and constraints. Each interface established as a result of these demands and constraints can be a barrier to communication and a potential source of conflict. It is the function of the medical director to use the special combination of a physician's perspective coupled with institutional commitment to effectively coordinate these interfaces and serve as a facilitator of constructive activity and cooperation.
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