Referral to treatment: improving client-treatment match through process analysis

This paper presents an expedient procedure for assessing referral counselor knowledge of the effectiveness of various treatment programs for different client types. Among the advantages of this technique are timely results, ease of application, and usefulness for process and formative evaluation. An empirical example using data from a drug abuse referral program is included to demonstrate one application of the technique. The discussion includes additional examples where the technique would have potential utility.