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Same-day surgery: management issues and future growth.
The International Journal of Health Planning and Management
|March 11, 1986
Summary
Same-day surgery programs are growing, requiring efficient operations and tailored customer communication for success. Centers must meet diverse needs of physicians, insurers, and patients to thrive in this evolving healthcare landscape.
Area of Science:
- Health Services Research
- Surgical Care Management
- Healthcare Economics
Background:
- Healthcare systems face pressure for cost-effective, quality care.
- Same-day surgery (SDS) is a key strategy addressing these pressures in surgical services.
- Understanding SDS program management is crucial for healthcare policy and delivery.
Purpose of the Study:
- To explore key management issues in same-day surgery programs.
- To analyze the competitive landscape of same-day surgery.
- To assess the growth potential and influencing factors of same-day surgery.
Main Methods:
- Exploratory survey of ten same-day surgery centers.
- Analysis of customer (physician, insurer, patient) interests and program communication.
- Framework development for analyzing customer preferences in surgical care delivery.
Main Results:
- Successful SDS programs require efficient operations and effective communication strategies.
- Different customer groups (physicians, insurers, patients) have distinct interests in SDS programs.
- Surgery centers may better satisfy customer preferences compared to hospital outpatient programs.
Conclusions:
- Same-day surgery is expected to increase, with varying growth rates globally.
- Factors influencing supply and demand will shape the future form and speed of SDS adoption.
- Effective management and customer-centric communication are vital for SDS program success.