Patient age and satisfaction with home care

Hawaii's Medicaid-sponsored comprehensive home care program serves disabled people of all ages. A client survey explored the relationship between age and satisfaction with services. Most younger clients had become disabled through accidents, while older clients were disabled from multiple chronic conditions. Although satisfaction ratings were generally high, a statistically difference between ratings by age group occurred with the youngest patients expressing the least amount of satisfaction. Reasons for these findings and implications for program operation are discussed.