Psychosomatic symptoms of Japanese working women and their need for stress management

This study was conducted to clarify Japanese female workers' psychosomatic symptoms including women-specific complaints and their need for stress management as part of occupational health services (OHS). In 1997, a survey was conducted in which a questionnaire was sent to 1108 full-time female workers. The response rate was 92.1%. They classified their own health status excellent (26.0%), good (60.4%), fair (9.6%), or bad (1.6%). They also reported their irritability (25.3%) and depression (15.6%). There were high rates of complaints of eye discomfort (53.6%), fatigue (44.1%), headache (43.0%), and menstrual pain (32.5%). Such symptoms were associated with irritability or depression. Amount of overtime works, marital status in the 30-44 age group, the presence of children were found to be important factors in determining health status. Regarding the needs for occupational health services, 22.2% of respondents answered they needed mental health management (MHM). Compared with other services, such as management of lifestyle diseases, gynecological diseases, cancer screenings and counseling on nutrition and exercise, the need for MHM was low. The preferred personnel were female doctors and nurses. Workers who performed frequent overtime work had a greater need for MHM. The most preferred means of receiving MHM was personal counseling by doctors (not psychologists) and nurses.