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Related Experiment Videos

Reconstructing organizational culture: a process using multiple perspectives.

G Cameron1, A M Wren

  • 1Nursing Faculty, Okanagan University College, Kelowna, British Columbia, Canada. gcameron@silk.net

Public Health Nursing (Boston, Mass.)
|May 13, 1999
PubMed
Summary
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Transformational leadership fostered organizational value change in a Continuing Care Program. Staff used reflection-on-action and client feedback to align practice with stated values, improving care delivery.

Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Continuing Care Services

Background:

  • Organizational values are crucial for effective healthcare delivery.
  • Aligning staff practice with organizational values presents a common challenge in healthcare settings.

Purpose of the Study:

  • To explore the role of transformational leadership in redefining and embedding organizational values within a Continuing Care Program.
  • To investigate methods for ensuring staff practice aligns with defined organizational values.

Main Methods:

  • Employing a reflection-on-action process where staff shared practice-based stories to define values.
  • Soliciting client and agency personnel feedback to assess value congruence ('walking the talk').
  • Facilitating staff problem-solving and decision-making to address feedback-identified issues.

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Main Results:

  • Transformational leadership facilitated a structured process for organizational value clarification and integration.
  • Client and agency feedback provided critical insights into the gap between espoused and enacted values.
  • Collaborative problem-solving led to actionable solutions for aligning practice with values.

Conclusions:

  • Transformational leadership is effective in driving organizational value change in continuing care settings.
  • A cyclical process of reflection, feedback, and collaborative problem-solving can enhance value-based practice.
  • Integrating client perspectives is essential for authentic value implementation in healthcare programs.