Related Experiment Videos
[Medicine and industry learning from each other].
I Masić1, N Alispahić, M Dover
1Centar za Medicinsku informatiku, Medicinski fakultet Sarajevo.
Medicinski Arhiv
|May 13, 1999
Summary
This review examines quality control in healthcare, noting ISO standards require adaptation for the medical sector. Hospitals need process-focused quality management, not just outcome assessment.
Area of Science:
- Healthcare Management
- Quality Assurance
- Medical Services
Context:
- The application of ISO 9000, 9001, and 9002 standards in hospitals was first implemented in Germany in 1995.
- Quality control in healthcare differs from industry due to its focus on processes and patient outcomes.
Purpose:
- To conduct a comparative review of industrial and healthcare quality control methods.
- To highlight the specific requirements for implementing quality standards in hospital settings.
Summary:
- Industrial quality control standards (ISO 9000, 9001, 9002) require modifications for effective application in the healthcare sector.
- Healthcare quality control must emphasize the entire service process, not solely the final outcome.
- There is currently limited adoption and interest in these quality control standards in the countries of former Yugoslavia.
Impact:
- Provides insights into adapting international quality standards for medical institutions.
- Highlights the need for process-oriented quality management in hospitals.
- Suggests a gap in the adoption of advanced quality control systems in certain regions.