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Using benchmarking to support performance improvement efforts.

¹CSC Healthcare, New York, NY, USA.

Journal of AHIMA

|May 29, 1999

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Benchmarking helps identify best practices for improved performance. This guide explains benchmarking and best practices for Health Information Management (HIM) and offers starting steps.

Area of Science:

Health Information Management
Performance Improvement
Business Strategy

Background:

Benchmarking is a strategic tool for performance enhancement.
Identifying best practices is crucial for organizational success.
Health Information Management (HIM) can benefit from systematic performance analysis.

Purpose of the Study:

To provide an overview of benchmarking principles.
To explain the application of best practices in HIM.
To guide HIM professionals in initiating benchmarking efforts.

Main Methods:

Literature review of benchmarking methodologies.
Analysis of best practice identification techniques.
Case study examples of HIM benchmarking.

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Main Results:

Benchmarking facilitates the discovery of actionable best practices.
Implementing these practices leads to measurable performance gains.
A structured approach enables successful adoption within HIM departments.

Conclusions:

Benchmarking is an effective strategy for HIM performance improvement.
Adopting best practices identified through benchmarking is essential.
HIM professionals can leverage this overview to start their own benchmarking initiatives.