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Related Experiment Videos

The medical software quality deployment method.

N Hallberg1, T Timpka, H Eriksson

  • 1Dept. of Computer and Information Science, Linköping University, Sweden. nikha@ida.liu.se

Methods of Information in Medicine
|May 26, 1999
PubMed
Summary
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This study developed the Medical Software Quality Deployment (MSQD) model for designing health-care information systems. This Quality Function Deployment (QFD) approach integrates diverse customer needs into system design effectively.

Area of Science:

  • Health Informatics
  • Software Engineering
  • Systems Design

Background:

  • Designing information systems in healthcare requires integrating diverse stakeholder needs.
  • Existing Quality Function Deployment (QFD) models need adaptation for specialized health-care environments.

Purpose of the Study:

  • To develop a Quality Function Deployment (QFD) model tailored for designing information systems in healthcare settings.
  • To create the Medical Software Quality Deployment (MSQD) model.

Main Methods:

  • Action research methodology utilizing consecutive blocked-subject case studies.
  • Adaptation of a QFD model initially developed for general software development.
  • Phased approach including pre-study, data collection, need specification, and design.

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Main Results:

  • The Medical Software Quality Deployment (MSQD) model was successfully developed.
  • The MSQD model systematically integrates customer categories and their influence.
  • Voice of the Customer (VoC) was identified, quantified, and translated into ranked customer needs and technical requirements.

Conclusions:

  • Quality Function Deployment (QFD) is valuable for incorporating diverse customer values in health-care software development.
  • The MSQD model provides a structured framework for health-care information system design.
  • Complementary quality methods are recommended for later stages of software implementation and testing.