When supply chain strategy changes, what doesn't change?

Although implementation of an assemble-to-order supply chain strategy can often improve customer service, the transition to an assemble-to-order system requires many new processes, organizations, and skills. This article, in describing how Etec Systems, a leader in patterning solutions for the semiconductor and electronics industries, has implemented an assemble-to-order strategy, illuminates some of the issues that will be faced by any company choosing such a strategy.