Consultant strategies for the gastroenterologist

H R Clearfield1

  • 1Division of Gastroenterology and Hepatology, MCP-Hahnemann University, Philadelphia, Pennsylvania 19102, USA.

Summary

This paper outlines strategies for gastroenterologists to improve communication with referring physicians and manage referrals effectively. It emphasizes the importance of clear consultation letters, rapid response times, and structured referral guidelines. The authors suggest that prioritizing diagnostic studies and managing inappropriate referrals can enhance physician satisfaction. Receptionists should avoid turning away patients and manage scheduling effectively. The study also highlights the need for formal training for trainees in communication practices and the benefits of increasing consultant visibility through newsletters and lectures. These strategies aim to improve the efficiency and effectiveness of gastroenterology services.

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