An ombudsman for humanitarian assistance?

Area of Science:

• Public Administration
• International Relations
• Humanitarian Studies

Background:

• The concept of an ombudsman, a public official who investigates complaints against government or other authorities, has historical roots.
• The humanitarian sector faces unique challenges in accountability and aid recipient feedback mechanisms.
• Existing ombudsman models provide a potential framework for adaptation to humanitarian contexts.

Purpose of the Study:

• To describe the early phases of designing an ombudsman for humanitarian assistance (HAO).
• To identify key features and challenges in establishing an HAO.
• To assess the theoretical feasibility of adapting existing ombudsman schemes for humanitarian aid.

Main Methods:

• Historical overview of the ombudsman concept.
• Feasibility study to identify key features of a potential HAO.
• Analysis of existing ombudsman operational frameworks for adaptation.

Main Results:

• The feasibility study concluded that designing an HAO is theoretically possible by adapting existing ombudsman schemes.
• Seven key features for a potential HAO were identified.
• Major challenges remain, including enabling beneficiary voice, establishing international jurisdiction, and securing sustainable financing.

Conclusions:

• An ombudsman for humanitarian assistance (HAO) can be designed in principle by adapting existing models.
• Practical testing through a pilot phase is crucial to address significant challenges.
• Ensuring beneficiary participation and sustainable funding are critical for HAO success.