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How risky is your company?

¹Harvard Business School, Boston, MA, USA.

Harvard Business Review

|July 1, 1999

Summary

Managers can now use a risk exposure calculator to identify internal organizational and operational risks. This tool assesses pressures from growth, corporate culture, and information management to help control mounting risks.

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Area of Science:

Business Management
Organizational Behavior
Risk Management

Background:

Economic booms can lead to complacency regarding various risks, including financial, organizational, and operational.
Identifying and mitigating internal risks is crucial for sustained company health and performance.

Purpose of the Study:

To introduce a novel risk exposure calculator designed for managers.
To help managers pinpoint the sources and extent of mounting internal risks within their organizations.

Main Methods:

The risk calculator assesses pressures arising from company growth, including employee performance demands and infrastructure strain.
It evaluates corporate culture factors such as reward systems, executive receptiveness to feedback, and internal competition levels.
The tool examines information management pressures related to complexity, volume, velocity, and automation of tasks.

Main Results:

High pressure in growth, corporate culture, or information management areas indicates potentially dangerous risk levels.
The calculator provides insights into where organizational adjustments are needed.
Managers have four control levers to address identified risks.

Conclusions:

The risk exposure calculator is a valuable tool for proactive risk identification and management.
Addressing pressures related to growth, culture, and information is key to controlling organizational and operational risks.
Strategic organizational adjustments are necessary to mitigate identified risks effectively.

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