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Tailored, not benchmarked. A fresh look at corporate planning
1Ashridge Strategic Management Centre, London, England.
Harvard Business Review
|July 1, 1999
Summary
Generic business planning processes fail. Tailoring strategies to unique company needs and executive skills, rather than benchmarking, drives success. This approach prevents value destruction and optimizes resource allocation.
Area of Science:
- Business Strategy
- Organizational Behavior
- Management Science
Background:
- Many companies utilize standardized action planning processes.
- These generic approaches often prove ineffective for managers in competitive markets.
- Benchmarking processes can hinder focus on unique business situations.
Purpose of the Study:
- To argue that effective business planning requires tailored processes.
- To highlight the importance of aligning analytic techniques and organizational processes with specific business needs and managerial skills.
- To demonstrate successful examples of individualized planning.
Main Methods:
- Case study analysis of three companies: Granada, Dow Chemical Company, and Emerson Electric.
- Examination of how different business types (entertainment, chemicals, electrical products) and CEO leadership styles influence planning needs.
- Analysis of CEO approaches to target setting and managerial commitment.
Main Results:
- Individualized planning processes are more effective than generic ones.
- Business planning needs vary significantly based on industry maturity, growth stage, and cyclicality.
- CEO leadership styles impact the methods used to achieve business targets.
- Ineffective planning wastes resources and can lead to poor decision-making.
Conclusions:
- Companies should re-examine and customize their planning processes.
- Tailoring planning to business specifics and executive capabilities is crucial for value creation.
- Moving beyond generic benchmarking is essential for successful strategic planning.

