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Related Experiment Videos

Practical tools for qualitative community-oriented primary care community assessment.

R L Williams1, B F Crabtree, C O'Brien

  • 1Department of Family and Community Medicine, University of New Mexico, USA. rlwilliams@salud.unm.edu

Family Medicine
|July 30, 1999
PubMed
Summary
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Busy clinical practices can use mail, telephone surveys, or focus groups for community assessments. These methods yield clinically useful qualitative data, with telephone surveys being the most cost-effective option per participant.

Area of Science:

  • Community Health
  • Qualitative Research Methods
  • Primary Care Practice

Background:

  • Managed care evolution necessitates feasible community assessment methods for clinical practices.
  • Qualitative community assessments yield unique, clinically valuable data.
  • Community-oriented primary care benefits from practical assessment tools.

Purpose of the Study:

  • To evaluate practical qualitative community assessment methods for busy clinical settings.
  • To compare mail surveys, telephone surveys, and focus groups for data collection.
  • To analyze the characteristics, costs, and benefits of each assessment method.

Main Methods:

  • Qualitative data collection via mail surveys, telephone surveys, and focus groups.
  • Assessment of data characteristics, costs, advantages, and disadvantages for each method.

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  • Study conducted in a low-income community using practical approaches.

    • Main Results:

    • All methods yielded similar themes, with response range and emotional content varying by approach.
    • Clinically useful qualitative data were obtained, acknowledging potential biases.
    • Telephone surveys were the least expensive per enrolled subject, with costs varying up to 50%.

    Conclusions:

    • The evaluated methods are potentially feasible for busy clinical practices.
    • Practices must define objectives and available resources before selecting a method.
    • Careful consideration of method suitability is crucial for effective community assessment.