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[From communication with the patient to quality of health services]

V Di Giamberardino¹, C Nanno, P D'Ambrosio

¹II Università di Napoli.

Professioni Infermieristiche

|August 24, 1999

Abstract:

Which is the link between the relationship with the patient and the services quality? This work aims to show the existence of this link and its influence on both the quality and the cost of the services given to the patient.

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