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Expanding Internet access for health care consumers
1First Consulting Group, Tampa, FL, USA.
Health Care Management Review
|August 27, 1999
Summary
Many health care consumers use the internet for health management. Expanding internet access offers stakeholders a competitive edge in patient engagement and care strategies.
Area of Science:
- Health Informatics
- Digital Health
- Consumer Health Technology
Background:
- Increasingly sophisticated health care consumers utilize the internet for health education and self-care management.
- Healthcare stakeholders face growing consumer pressure to adopt internet-based strategies.
Purpose of the Study:
- To outline strategies for healthcare stakeholders to expand internet access for consumers.
- To highlight the competitive advantage for stakeholders who facilitate consumer internet access.
Main Methods:
- This article presents a strategic outline.
- It focuses on actionable steps for stakeholders.
Main Results:
- Internet access remains a significant challenge for many consumers.
- Expanding internet access can provide a competitive advantage to healthcare stakeholders.
Conclusions:
- Healthcare stakeholders must address the digital divide to meet consumer demands.
- Proactive expansion of consumer internet access is crucial for future healthcare strategies.