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Besieged.

U Bell1

  • 1A&E Department, Whipps Cross Hospital, London.

Emergency Nurse : the Journal of the RCN Accident and Emergency Nursing Association
|September 4, 1999
PubMed
Summary
This summary is machine-generated.

A hospital service director was taken hostage by an angry patient. The account details her experience and the subsequent legal response.

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Area of Science:

  • Healthcare Management
  • Emergency Medicine
  • Forensic Psychology

Background:

  • The case involves Una Bell, a service director in the Accident & Emergency (A&E) department at Whipps Cross Hospital, London.
  • The incident occurred when a patient, seeking to file a complaint, entered Bell's office.

Observation:

  • The patient's anger escalated, leading to Bell being held hostage within her office.
  • This personal account documents the immediate events and Bell's subjective experience during the ordeal.

Findings:

  • The narrative focuses on the direct experience of the hostage situation and the immediate aftermath.
  • It details the patient's actions and Bell's response under duress.

Implications:

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  • The account highlights the critical need for robust security protocols and de-escalation training in hospital settings.
  • It also sheds light on the legal and judicial responses to such violent incidents within healthcare environments, examining the effectiveness of the criminal justice system in addressing workplace violence against healthcare professionals.