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Trusting under pressure.

L M Thomas1

  • 1Political Science and Judaic Studies, Syracuse University, Syracuse, NY, USA.

The Mount Sinai Journal of Medicine, New York
|September 8, 1999
PubMed
Summary
This summary is machine-generated.

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Patients may feel uneasy with healthcare professionals due to the inherent power imbalance in the relationship. Professionals should proactively ensure patient comfort during encounters, even without ill will.

Area of Science:

  • Medical Sociology
  • Healthcare Communication
  • Patient Experience

Background:

  • The patient-provider relationship is often asymmetrical, with healthcare professionals holding more power.
  • Patients may experience unease or discomfort during interactions with healthcare providers.
  • This unease can occur even when providers act with good intentions.

Purpose of the Study:

  • To explore the phenomenon of patient unease in healthcare settings.
  • To examine the impact of relationship asymmetry on patient comfort.
  • To propose strategies for enhancing patient ease in professional encounters.

Main Methods:

  • Conceptual analysis of the patient-provider dynamic.
  • Exploration of ethical considerations in healthcare interactions.
Keywords:
Professional Patient Relationship

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  • Review of existing literature on patient satisfaction and communication.

    • Main Results:

    • Patient unease is a potential outcome of the asymmetrical patient-provider relationship.
    • The absence of ill will does not preclude patient discomfort.
    • Proactive measures by professionals are crucial for fostering patient ease.

    Conclusions:

    • Healthcare professionals must acknowledge and address the inherent asymmetry in their relationships with patients.
    • Implementing strategies to ensure patient comfort is essential for positive healthcare experiences.
    • Prioritizing patient ease can improve the overall quality of care and patient-provider interactions.