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Pharmacy service alliances: a tool to reduce uncertainty and create new revenue streams
W R Doucette1, E S Pithan, R P McDonough
1College of Pharmacy, University of Iowa, Iowa City 52242, USA. william-doucette@uiowa.edu
Objectives:
(1) Present conceptual support for a type of pharmacy network, a pharmacy service alliance (PSA), (2) describe the development of a PSA in eastern Iowa, and (3) discuss how other types of PSAs can be developed.
Design And Participants:
12 independent pharmacies in eastern Iowa.
Setting:
Community pharmacy practice.
Main Outcome Measures:
Formation of a PSA.
Results:
Pharmacy members of the Certified Pharmaceutical Care Network, a PSA, have jointly developed new pharmacy services. Collaborative efforts have involved disease state management programs, group marketing activities, and a quality improvement process.
Conclusion:
PSAs offer an organizational model that pharmacies could use to successfully develop new pharmacy services.