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Understanding orthodontic treatment satisfaction from the patients' perspective: a qualitative approach
1Department of Orthodontics, University of North Carolina, Chapel Hill 27599-7450, USA. bbennett@intercenter.net
Objectives:
To apply qualitative research methods to develop hypotheses about orthodontic treatment process and outcome, as well as treatment satisfaction.
Design:
Four focused interviews with 4-8 adolescents in retention.
Setting And Sample Population:
UNC orthodontic clinic; 22 patients in retention.
Results:
Patients expressed dissatisfaction with some aspects of the treatment process, but were generally satisfied with the treatment outcome. Patients were aware of differences between clinic versus private treatment. From these discussions, we infer that there may be important differences between patients' and orthodontists' perceptions of the treatment process.
Conclusions:
Qualitative methods are useful tools for exploring orthodontic treatment from the patients' perspective and can be used to suggest important future areas of research.
