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[Multimedia learning program for medical consultation].

A Koerfer1, W Thomas, R Obliers

  • 1Institut und Poliklinik für Psychosomatik und Psychotherapie, Universität zu Köln.

Gesundheitswesen (Bundesverband Der Arzte Des Offentlichen Gesundheitsdienstes (Germany))
|October 27, 1999
PubMed
Summary

This study introduces a computer-assisted multimedia program to enhance physicians' communicative competence. The tailored learning system aids medical professionals in mastering verbal intervention techniques for better patient consultations.

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Area of Science:

  • Medical Education
  • Communication Skills Training
  • Health Professions Education

Context:

  • Physician-patient communication is crucial for effective healthcare.
  • Existing training methods may lack personalization and interactive elements.
  • Need for advanced tools in medical education and continuing professional development.

Purpose:

  • To develop and evaluate a computer-assisted multimedia learning program for improving physicians' communicative competence.
  • To provide a tailored, step-by-step learning experience based on individual needs.
  • To enhance skills in medical interviewing and delivering bad news.

Summary:

  • A hypertext-based multimedia program was created, integrating theory and practical techniques for verbal intervention.

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  • The program utilizes video-taped physician-patient dialogues for reflective observation and interactive skill development.
  • A contrast-typological approach allows comparison of positive and negative case examples for evaluating intervention strategies.
  • Self-evaluation of verbal intervention techniques is facilitated through objective assessments.

    • Impact:

    • Potential to significantly improve the quality of physician-patient interactions.
    • Offers a flexible and adaptable learning solution for medical professionals at various career stages.
    • Contributes to enhanced patient care through improved communication skills.