Disease management firm's enrollment booms: web-based system empowers patients

Greensboro, NC-based Accordant Health Services, which specializes in managing 14 complex, chronic diseases, saw a 726% enrollment gain in 1998. At the end of 1998, Accordant reported a 53% reduction in hospital utilization among 754 patients with complex, chronic diseases. Company leaders say one key to their success has been the innovative use of technology that lets patients be at the center of their own treatment plan.