Older people's health information needs

This paper, originally given at the Health Libraries Group conference 'First aid for the front line' in September 1998, argues that older people's health information needs are in many respects little different to anyone else's. It looks at different formats of information that may be helpful for older people, and at the needs of two specific groups, carers and elders from ethnic groups. Direct user involvement in the development of information is seen as important. It is emphasized that there is a particular need for primary care workers to know how other services, such as those within social care and the voluntary sector, operate. The paper ends by looking at the information professional's role in providing resources and training to such workers, and suggests a broader remit for the profession as a whole, to help to ensure social inclusion for older people.