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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Abstract:
Key points. Change agents are members of the organization through whom the organization figures out how to improve itself. Change agents can provide the focused attention that is required to develop "organizational horsepower." Change agents should be selected from the very best people in the organization. Change agents can come from all areas and all levels of the organization.
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