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Related Experiment Videos

Long-range strategic planning: a case study.

D Moller-Tiger1

  • 1CSC Healthcare Group, San Francisco, CA, USA.

Healthcare Financial Management : Journal of the Healthcare Financial Management Association
|November 11, 1999
PubMed
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Health Care 2020 Part 3: Consolidation.

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Integrated delivery systems (IDSs) must adapt to competitive healthcare markets by focusing on customer segments and enhancing provider and payer relationships. Strategic planning is key for future market success and improved patient access to care.

Area of Science:

  • Healthcare Management
  • Strategic Planning
  • Market Analysis

Background:

  • Highly competitive healthcare markets challenge integrated delivery systems (IDSs).
  • Traditional strategies for market competitiveness are becoming insufficient.
  • Uncertain future healthcare landscapes necessitate innovative approaches.

Purpose of the Study:

  • To identify effective new strategies for market success in healthcare.
  • To evaluate key market trends for strategic planning.
  • To adapt the mission of an IDS for future viability.

Main Methods:

  • Undertook an innovative, long-range strategic-planning initiative.
  • Evaluated key market trends impacting the healthcare sector.
  • Analyzed the mission and operational approach of an existing IDS.

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Main Results:

  • Focusing on specific customer segments can yield benefits.
  • Developing targeted products and services is advantageous.
  • Broadening physician and insurer relationships enhances service delivery.

Conclusions:

  • IDSs can improve market competitiveness through strategic adaptation.
  • Customer-centricity and enhanced partnerships are crucial for success.
  • Strategic planning improves healthcare access and service quality.