Process models for telehealth: an industrial approach to quality management of distant medical practice
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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
H Kangarloo1, J D Dionisio, U Sinha
1Department of Radiological Sciences, University of California, Los Angeles, USA.
Abstract:
Process modeling is explored as an approach for prospectively managing the quality of a telemedicine/telehealth service. This kind of prospective quality management is more appropriate for dynamic health care environments compared to traditional quality assurance programs. A vector model approach has also been developed to match a process model to the needs of a particular site.
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