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Document control and document management.

K K Djemal1

  • 1Technical Services, PHLS Headquarters, London.

Communicable Disease and Public Health
|December 22, 1999
PubMed
Summary

Laboratories need robust document control systems for accreditation and quality assurance. Implementing a comprehensive document management system enhances information accessibility and operational efficiency.

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Area of Science:

  • Laboratory Management
  • Quality Assurance Systems
  • Information Governance

Background:

  • Accreditation and certification schemes mandate document control for laboratories.
  • Internal documents like policies and procedures require systematic management.
  • Aligning with international standards makes document control systems increasingly essential.

Purpose of the Study:

  • To describe the development of a document management system within the Technical Services Division (TSD).
  • To provide a model for laboratories and organizations to establish their own document management systems.
  • To enhance accessibility to information within an organization.

Main Methods:

  • Development of a document control system for internally generated documents.
  • Evolution of the control system into a comprehensive document management system.
  • Focus on managing all documents generated or received by the division.

Main Results:

  • A functional document management system was established within the TSD.
  • The system provides a mechanism for managing all divisional documents.
  • The TSD's approach offers a practical framework for other organizations.

Conclusions:

  • Effective document management is crucial for laboratory accreditation and quality.
  • A well-designed system improves information accessibility and standardization.
  • The TSD's experience provides valuable insights for developing similar systems.

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