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Ergonomics oriented to processes becomes a tool for continuous improvement.

R L Getty¹, J M Getty

¹Lockheed Martin Tactical Aircraft Systems, P.O. Box 748, MZ 6875, Fort Worth, TX 76101, USA. Robert.L.Getty@lmco.com

International Journal of Occupational Safety and Ergonomics : JOSE

|December 22, 1999

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Integrating ergonomics into the workplace enhances quality initiatives like Total Quality Management (TQM) and ISO 9001 standards. Applying ergonomic principles improves processes, boosts productivity, and increases global competitiveness.

Area of Science:

Industrial Engineering
Occupational Health
Quality Management Systems

Background:

Holistic approaches are crucial for quality initiatives like Total Quality Management (TQM), ISO 9001, Concurrent Engineering, Business Reengineering, and Business Process Improvement.
A key challenge lies in transitioning theoretical quality concepts into practical implementation.
This discussion focuses on the relationship between quality interest and the implementation of an ergonomics program.

Purpose of the Study:

To explore the integration of ergonomics into quality improvement programs.
To demonstrate how an ergonomics-oriented program supports holistic quality initiatives.
To highlight the benefits of applying ergonomic principles for enhanced quality and productivity.

Main Methods:

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Defining an ergonomics-oriented improvement program encompassing job-person fit, integrated management, engineering emphasis, and employee well-being.
Analyzing the parallels between continuous improvement processes in ISO 9001:1994 and the contributions of ergonomics.
Examining the practical application of ergonomic precepts in process engineering and improvement.

Main Results:

An ergonomics program integrates operations management, safety engineering, medical management, and employees as co-owners.
Ergonomic precepts are emphasized in the engineering of new and existing processes.
Employees are encouraged to take responsibility for their well-being and work environment improvement.

Conclusions:

Applying ergonomics to the work environment supports the achievement of world-class quality and productivity.
Ergonomics-focused improvements align with continuous improvement principles found in quality standards like ISO 9001.
Implementing ergonomics can lead to improved global competitiveness for businesses.