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Related Experiment Videos

Quality, ISO 9002 and haemapheresis service.

M Chassaigne1, I Desbois, B Hérault

  • 1Etablissement de Transfusion, Tours, France.

Transfusion Science
|January 6, 2000
PubMed
Summary

Ensuring blood transfusion safety involves managing quality and external assurance. Implementing ISO 9002 standards can build societal confidence in hemotherapy services.

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Area of Science:

  • Transfusion Medicine
  • Healthcare Quality Management

Background:

  • Despite advancements in hemotherapy safety, public perception lags behind, with increasing legal risks.
  • There's a growing need to address societal confidence in blood transfusion services.

Purpose of the Study:

  • To define risks associated with hemotherapy activities.
  • To explore quality management as a strategy for risk mitigation.
  • To achieve external quality assurance for blood transfusion services.

Main Methods:

  • Focus on defining quality in the context of hemotherapy.
  • Description of a specific haemapheresis service.
  • Evaluation of ISO 9002 standards for quality assurance.

Main Results:

  • Certification was achieved through a structured approach.
  • Identified key factors contributing to the success of quality management implementation.
  • Demonstrated the feasibility of external quality assurance in hemotherapy.

Conclusions:

  • Quality management is crucial for mitigating risks in hemotherapy.
  • External quality assurance, such as ISO 9002 certification, can enhance societal trust in blood transfusion.
  • Successful implementation requires clear targets, addressing challenges, and strategic planning.

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