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Clinical performance improvement: measuring costs and benefits
1Health Care Systems Department, Wharton School, Philadelphia, PA 19104, USA. brailer@wharton.upenn.edu
The Journal of Medical Practice Management : MPM
|January 6, 2000
Summary
Healthcare organizations must prioritize clinical performance improvement to adapt to market changes. Early adoption of efficiency strategies is crucial for long-term revenue, cost, quality, and market share benefits.
Area of Science:
- Health Services Research
- Healthcare Management
- Clinical Informatics
Background:
- Healthcare reimbursement shifts necessitate improved clinical performance for delivery systems.
- Achieving clinical efficiency requires robust infrastructure, technology, physician engagement, and strategic planning.
- Organizations must initiate performance improvement before managed care markets fully mature.
Purpose of the Study:
- To outline methods for evaluating the costs and benefits of clinical performance improvement.
- To guide healthcare organizations on the optimal timing for adopting clinical efficiency strategies.
Main Methods:
- The article provides a framework for cost-benefit analysis of clinical performance initiatives.
- It discusses strategic considerations for integrating performance improvement into delivery systems.
Main Results:
- Improving clinical performance is a multi-year organizational transformation.
- Early adoption yields significant long-term advantages in revenue, cost, quality, and market share.
Conclusions:
- Healthcare executives should elevate the priority of clinical performance improvement.
- Continuous measurement of near-term and long-term impacts is essential for success.
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