Measuring post-decision satisfaction.

Area of Science:

• Health services research
• Decision science
• Consumer health behavior

Background:

• Measuring post-decision satisfaction is crucial, especially in complex health choices with uncertain outcomes.
• Existing instruments often focus narrowly on clinical decisions, leaving a gap for consumer health choices.

Purpose of the Study:

• To develop and validate the decision-attitude scale for consumer health plan choices.
• To explore the multidimensional nature of decision satisfaction in health-related decisions.

Main Methods:

• Developed the decision-attitude scale for health plan selection.
• Examined the scale's reliability and validity using data from state employees.
• Compared the decision-attitude scale with the Satisfaction with Decision Scale.

Main Results:

• The decision-attitude scale demonstrated reliability and validity in the context of health plan choice.
• Both scales identified unique constructs, indicating decision satisfaction is multidimensional.
• The decision-attitude scale is applicable to various health-related decisions beyond health plans.

Conclusions:

• The decision-attitude scale is a valid measure for assessing satisfaction with health plan choices.
• Post-decision satisfaction is a multidimensional concept, requiring nuanced measurement.
• A combined instrument of both scales may offer a comprehensive measure for health decision satisfaction.