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Measuring post-decision satisfaction.

F Sainfort1, B C Booske

  • 1Center for Health Systems Research and Analysis, University of Wisconsin-Madison, 53705, USA. sainfort@engr.wisc.edu

Medical Decision Making : an International Journal of the Society for Medical Decision Making
|January 19, 2000
PubMed
Summary

Researchers developed the decision-attitude scale for health plan choices. This new scale, along with the Satisfaction with Decision Scale, suggests decision satisfaction is multidimensional.

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Area of Science:

  • Health services research
  • Decision science
  • Consumer health behavior

Background:

  • Measuring post-decision satisfaction is crucial, especially in complex health choices with uncertain outcomes.
  • Existing instruments often focus narrowly on clinical decisions, leaving a gap for consumer health choices.

Purpose of the Study:

  • To develop and validate the decision-attitude scale for consumer health plan choices.
  • To explore the multidimensional nature of decision satisfaction in health-related decisions.

Main Methods:

  • Developed the decision-attitude scale for health plan selection.
  • Examined the scale's reliability and validity using data from state employees.
  • Compared the decision-attitude scale with the Satisfaction with Decision Scale.

Main Results:

  • The decision-attitude scale demonstrated reliability and validity in the context of health plan choice.
  • Both scales identified unique constructs, indicating decision satisfaction is multidimensional.
  • The decision-attitude scale is applicable to various health-related decisions beyond health plans.

Conclusions:

  • The decision-attitude scale is a valid measure for assessing satisfaction with health plan choices.
  • Post-decision satisfaction is a multidimensional concept, requiring nuanced measurement.
  • A combined instrument of both scales may offer a comprehensive measure for health decision satisfaction.

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