Techniques to improve compliance in hemo- and peritoneal dialysis patients

"I would like some input on how other technicians effectively deal with non-compliancy among some of our more stubborn patients," wrote a technician recently in an e-mail note to NN&I. "... Any strategies that may enable us to show that compliancy is for (the patient's) own good, and not just because we are trying to be hard on them." In this article, the second in a two-part series, authors Batson and Schwartz suggest some practical interventions that renal staff can use for both hemo- and peritoneal dialysis patients. The authors cover theories of compliance in Part I (6/99, NN&I).