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Family support in general practice.

C Goodhart1, S Layzell, A Cook

  • 1Department of General Practice and Primary Care, Queen Mary and Westfield College, London.

Journal of the Royal Society of Medicine
|February 29, 2000
PubMed
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Family support in general practice, a strategy for overburdened social services, was highly valued by vulnerable families. This proactive approach in Hackney, London, successfully reached clients who previously lacked support.

Area of Science:

  • Public Health
  • Primary Care
  • Social Work

Background:

  • Increasing strain on social services in Britain necessitates innovative support solutions.
  • General practice settings offer a unique, accessible platform for family support.
  • Vulnerable families often face barriers to accessing traditional social services.

Purpose of the Study:

  • To evaluate the effectiveness and reception of a family support coordinator within a general practice.
  • To assess the feasibility and client satisfaction of integrated family support in primary care.
  • To identify the benefits and challenges of a proactive, non-stigmatizing family support model.

Main Methods:

  • A 'family support coordinator' was embedded in a general practice in Hackney, London.

Related Experiment Videos

  • The project engaged 113 clients over eighteen months.
  • Evaluation involved semistructured interviews with clients and professional workers.

    • Main Results:

    • Family support provided through general practice was well-received and valued by clients.
    • The general practice location was perceived as convenient and non-stigmatizing.
    • The proactive approach successfully engaged clients who had previously been missed by services.

    Conclusions:

    • Family support integrated into general practice is a viable and effective model for assisting vulnerable families.
    • The protected time and independence of the coordinator were key to client success.
    • Further assessment is needed to determine the replicability of this family support strategy.