Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Doing well by doing good. The case for objective feedback in case management.

M Bellucci1, M C Tonges, R Kopelman

  • 1Richmond Home Need Services, Staten Island, NY, USA.

Journal of Case Management
|March 7, 2000
PubMed
Summary

Objective feedback significantly boosted social workers' billable hours in an HIV/AIDS case management program. This financial improvement helped reverse deficits and increase staff pay within a Fee-For-Service model.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Piggery wastewater treatment with algae-bacteria consortia: Pilot-scale validation and techno-economic evaluation at farm level.

Bioresource technology·2022
Same author

The effect of substituting energy crop with agricultural waste on the dynamics of bacterial communities in a two-stage anaerobic digester.

Chemosphere·2022
Same author

Outcomes after single-cycle rituximab monotherapy in patients with anti-MAG polyneuropathy: A bi-center experience with an average follow-up of 11 years.

Journal of neuroimmunology·2019
Same author

Inhibition of Proteolytic Enzymes from Pseudomonas fluorescens ATCC 948 and Angiotensin I-Converting Enzyme by Peptides from Zein, Hordein, and Gluten Hydrolysates.

Journal of food protection·2019
Same author

Digestate treatment with algae-bacteria consortia: A field pilot-scale experimentation in a sub-optimal climate area.

Bioresource technology·2018
Same author

Activity assessment of microalgal-bacterial consortia based on respirometric tests.

Water science and technology : a journal of the International Association on Water Pollution Research·2018

Area of Science:

  • Social Work
  • Public Health Administration
  • Healthcare Management

Background:

  • Social service programs face financial sustainability challenges within Fee-For-Service (FFS) models.
  • A client-centered focus in social work can sometimes conflict with financial performance concerns.
  • HIV/AIDS case management programs operate under FFS constraints, requiring revenue generation for survival.

Purpose of the Study:

  • To evaluate the impact of an objective feedback intervention on social worker productivity.
  • To assess the financial implications of improved productivity in an FFS HIV/AIDS case management program.

Main Methods:

  • An objective feedback intervention was implemented for social workers.
  • Productivity was measured by billable hours before and after the intervention.

Related Experiment Videos

  • Financial outcomes, including operating deficits and staff salaries, were analyzed.

    • Main Results:

    • A substantial increase in billable hours was observed (13.4% year-to-year and 6.4% pre- to-post intervention).
    • The program successfully reversed its operating deficit following the intervention.
    • Staff salaries were increased as a result of improved financial performance.

    Conclusions:

    • Objective feedback interventions can enhance social worker productivity in FFS systems.
    • Improved productivity can lead to financial sustainability for social service programs.
    • Financial viability is crucial for the continued operation and staff support of HIV/AIDS case management services.