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Managing change: an overview.
1University of Cincinnati, Ohio 45267-0663, USA. lorenzi@uc.edu
Summary
Successful informatics system implementation hinges on managing behavioral resistance through effective leadership. Addressing psychological ownership and organizational change is key to overcoming technical challenges in healthcare informatics.
Area of Science:
- Health Informatics
- Organizational Behavior
- Change Management
Background:
- Informatics systems impact diverse user groups and organizational areas.
- System success faces significant behavioral, not just technical, challenges.
- Healthcare informatics implementation requires integrating technical and organizational expertise.
Purpose of the Study:
- To explore reasons for information system failures.
- To review core change management theories.
- To examine practical change management applications in informatics.
Main Methods:
- Literature review of change management theories and applications.
- Analysis of behavioral resistance factors in informatics implementation.
- Case study examination of informatics change management efforts.
Main Results:
- Behavioral resistance, stemming from low psychological ownership, can derail technically superior systems.
- Effective leadership is crucial for mitigating resistance to change and new technologies.
- Successful informatics adoption depends on addressing human factors alongside technical development.
Conclusions:
- Overcoming behavioral resistance through leadership is vital for informatics success.
- Integrating organizational and technical skills ensures smoother system introductions.
- Proactive change management strategies are essential for healthcare informatics adoption.