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Managing change: an overview.

N M Lorenzi1, R T Riley

  • 1University of Cincinnati, Ohio 45267-0663, USA. lorenzi@uc.edu

Journal of the American Medical Informatics Association : JAMIA
|March 24, 2000
PubMed
Summary
This summary is machine-generated.

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Successful informatics system implementation hinges on managing behavioral resistance through effective leadership. Addressing psychological ownership and organizational change is key to overcoming technical challenges in healthcare informatics.

Area of Science:

  • Health Informatics
  • Organizational Behavior
  • Change Management

Background:

  • Informatics systems impact diverse user groups and organizational areas.
  • System success faces significant behavioral, not just technical, challenges.
  • Healthcare informatics implementation requires integrating technical and organizational expertise.

Purpose of the Study:

  • To explore reasons for information system failures.
  • To review core change management theories.
  • To examine practical change management applications in informatics.

Main Methods:

  • Literature review of change management theories and applications.
  • Analysis of behavioral resistance factors in informatics implementation.
  • Case study examination of informatics change management efforts.

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Main Results:

  • Behavioral resistance, stemming from low psychological ownership, can derail technically superior systems.
  • Effective leadership is crucial for mitigating resistance to change and new technologies.
  • Successful informatics adoption depends on addressing human factors alongside technical development.

Conclusions:

  • Overcoming behavioral resistance through leadership is vital for informatics success.
  • Integrating organizational and technical skills ensures smoother system introductions.
  • Proactive change management strategies are essential for healthcare informatics adoption.