[Creating an easier, more modern and more accessible health care system]

After superficially reviewing the advances which have occurred in the public health system over the past twenty years, the author speaks to us about the idea of how it is possible to facilitate improved information regarding health, sanity, and health services in order to help create a general public which is more responsible for their own actions while still accepting as a fact that each individual is a whole world with his/her own particular attitude toward health and illness. As a simple and accessible way to provide information, the author analyzes the method used in England to inform the general public by telephone contact, a method ideal to increase the self-care of the general public and to provide appropriate answers to their voiced concerns. The author concludes his article commenting that soon in Spain we should incorporate new information technologies and systems into the daily lives of our health system in order to make it more modern and accessible and to bring it into closer touch with the general public.