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Related Experiment Videos

The clinical e-mail explosion.

K Taylor1

  • 1km_taylor@email.msn.com

Physician Executive
|May 2, 2000
PubMed
Summary
This summary is machine-generated.

Electronic mail (e-mail) enhances patient-physician communication by offering routine transactions, patient education, and increased efficiency. This technology can improve the provider-patient relationship when integrated into health information systems.

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Area of Science:

  • Health Informatics
  • Medical Communication
  • Digital Health

Background:

  • Physicians currently utilize electronic mail (e-mail) for interprofessional communication and information dissemination.
  • The integration of computers is significantly reshaping patient-physician interactions.
  • Electronic mail presents a novel medium for communication within healthcare settings.

Purpose of the Study:

  • To evaluate the value and implications of using electronic mail (e-mail) for patient-physician communication.
  • To provide guidance for healthcare professionals and organizations on effectively implementing e-mail in patient interactions.
  • To explore the benefits and potential challenges associated with e-mail in clinical practice.

Main Methods:

  • Literature review of published guidelines on e-mail use in healthcare.

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  • Exploration of the characteristics of the electronic mail medium for clinical applications.
  • Analysis of potential benefits and complications of patient-physician e-mail communication.

    • Main Results:

    • Electronic mail offers unique advantages including routine transaction handling and patient education.
    • Key benefits include increased efficiency, cost-effectiveness, and self-documenting capabilities.
    • E-mail can extend clinical reach and support the provider-patient relationship.

    Conclusions:

    • Electronic mail can enhance patient-physician communication when thoughtfully incorporated into health information systems.
    • Guidelines and careful implementation are crucial to maximize benefits and mitigate risks.
    • E-mail serves as a valuable tool for improving healthcare delivery and patient engagement.