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Bereavement follow-up after critical illness
S J Cuthbertson1, M A Margetts, S J Streat
1Department of Critical Care Medicine, Auckland Hospital, New Zealand.
Critical Care Medicine
|May 16, 2000
Summary
Bereavement follow-up services for intensive care unit (ICU) families show high satisfaction with care, though communication issues persist. Many bereaved families resume normal activities but face sleep disturbances and financial difficulties.
Area of Science:
- Critical Care Medicine
- Bereavement Studies
- Psychosocial Support
Background:
- Establishing a Bereavement Follow-up Service is crucial for supporting families after a patient's death in an intensive care unit (ICU).
- Understanding the experiences of next-of-kin is vital for improving end-of-life care and bereavement support.
- The early impact of bereavement on families requires systematic evaluation.
Purpose of the Study:
- To establish and assess the initial activities of a Bereavement Follow-up Service for ICU patients' next-of-kin.
- To quantify family experiences regarding the quality of intensive care and the early effects of bereavement.
- To identify areas for service improvement in critical care and bereavement support.
Main Methods:
- A cross-sectional prospective study utilizing structured telephone interviews.
- Conducted in a 14-bed adult general ICU at a tertiary university hospital.
- 99 next-of-kin of patients who died in the ICU were interviewed a median of 33 days post-death.
Main Results:
- 84% felt well-informed during intensive care; 76% understood the fatal events, though 19% desired more information.
- 77% reported positive comments on care quality (e.g., compassionate behavior), but 30% had negative feedback, often citing poor communication (13%).
- While most resumed normal activities (85%) and returned to work (40/47), sleep disturbances (58%) and financial difficulties (32%) were common. 21 individuals were referred to support agencies.
Conclusions:
- Contact was established with two-thirds of eligible next-of-kin, indicating potential for improved outreach.
- High satisfaction with overall care was reported, yet specific concerns about communication necessitate targeted interventions.
- Despite a general return to normalcy, prevalent sleep disturbances and financial challenges highlight the need for ongoing bereavement support services.